Refund Policy
All purchases from YearsDeep are final sale — we do not offer refunds.
We do, however, accept exchanges within 14 days of delivery for the following reasons only:
- You received the wrong item
- You require a different size (subject to stock availability)
Conditions for Exchange
- Items must be returned in their original condition: unworn, unwashed, and with all original tags attached.
- Exchanges are only processed once the original item has been received and inspected.
- Customers are responsible for return shipping costs unless the item received was incorrect or faulty.
If the requested size is not available, you will be issued a store credit to use on a future purchase.
How to Start an Exchange
To request an exchange, please contact our support team at [insert email] within 14 days of receiving your order. Include your order number and details of the exchange request.